Provide excellent guest service and indulge in friendly interactions if guest is in room. Use correct cleaning chemicals for designated surface, according to OSHA regulations and hotel requirements. Guarded, patrolled, and monitored premises to prevent theft, violence, infractions of rules, and/or safety hazards. Use Forbes requirements to clean and organize guest rooms, check out and stay-overs. We are looking for a Room Attendant to join our team and provide excellent customer service to our hotel guests. Empty trash containers and recycling bins, Replace laundry begs and slips. Change all dirty linen, sanitize the washroom, replace amenities, dust, and vacuum. Skills programme It is assumed that a GEC certificate or equivalent has been obtained by and Training Certificate in Room Attendant, NQF Level 2, SAQA ID HSP/RmAttd/2/0012, 21 Credits. Restock rooms and housekeeping carts with necessary items as necessary. Since guest room attendants benefit from having skills like guest rooms, guest service, and bathroom items, we found courses that will help you improve these skills. Stocked cart with guest room supplies at beginning of shift. Clean rooms, provide guest services/customer service, and hospitality. Replenished supplies, such as glasses, note pads, linens, and bathroom items. Customer service. Room Service Attendant Resume. Assisted with customer needs such as toiletries, fresh linen, and answer inquiries regarding hotel services/amenities. Cleaned guest rooms* Reported maintenance problems* Responded to guest service needs. Provide guest with any answers to questions Restocked each room with clean towels, wash cloths, soaps, toilet paper, etc. Room Attendant Requirements: High school diploma, preferred. Assisted Cleaned assigned guest rooms in accordance with Company standards and ensures public areas are clean. restock housekeeping supplies, deliver requested items to guest rooms in timely fashion to satisfy guest(s). Replenish supplies such as drinking glasses, writing supplies and bathroom supplies in guest rooms. Attended to public spaces, interacting with guests and ensuring a clean environment. Follow all company safety and security policies and procedures; report any maintenance problems. Prepared rooms and common areas for arriving guests, ensuring proper health standards were met. Maintain daily communication between patients and staff. Followed sustainability guidelines to work safely using OSHA standards. Stocked and organized the stock room, swept and picked up the sales floor. Light laundry, dusting, mopping, sweeping, deep cleaning and light fixtures. This comprehensive course will give you the fundamental knowledge needed to begin performing cataract surgery by phacoemulsification and extracapsular removal. As our Housekeeping Room Attendant you will be responsible for the cleanliness of an assigned number of guest rooms in the Conservatorium hotel. Help guest when needed Continued efforts to deliver outstanding guest services and financial profitability. Cleaned motel rooms, washed dried and folded laundry, Cleaned stock room, ran front office, managed register. Reported maintenance issues, or other maintenance problems to the housekeeping supervisor. Provided customer service to patrons by answering questions, assisting with directions, hotel services/amenities. Promote a positive image of the property to guests and must be pleasant, honest, and friendly. Replenish amenities per operational standards. Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees. Let's find out what skills a room attendant actually needs in order to be successful in the workplace. Replace linens on beds and replenish guest room supplies. The level and quality of cleaning depends on the hotel and the attendant herself, but in … Maintain a clean and safe environment for hotel guest. Empty wastebaskets, transport trash and waste to disposal areas. Job duties would include cleaning the guest rooms, and making sure they were in a clean and healthy environment. Change and replenish bed linens and towels. Maintain excellent communication skills with guests as well as management to get goals met. Reported any damage, maintenance problems, safety issues, and potential hazards to management. Packed finished product assembly for shipment and transported them to storage areas, using hoists and hand trucks. Maintained storage rooms and stocked carts, emptied linen from cart into laundry cart. Stripped, removed and disinfected room removing all dirty linens from room and cart. Handled all discrepancies and maintenance issues for guests throughout the restaurant. * Clean and maintain common areas within the hotel. Restock the linden and amenities Remove dirty linen and restock with clean outside of guestrooms, in hallways and surrounding grounds. Acknowledge and greet guests in public spaces with a warm, friendly greeting. Empty trash wastebasket, Dust and polish wooden surfaces and furniture. Disposed of soiled linens & cleaned rooms in a timely fashion. Provided exceptional customer service to guests and attendants. Job Duties: Provided guest services to hotel guest such as amenities and basic housekeeping. Restock room with supplies and handle cleaning for linens. Have basic knowledge of the Opera and FOSSE management systems; efficient in Microsoft; excellent verbal and communication skills. Make beds and change bed linen. Completed work assignment sheets, recorded occupancy status, reported maintenance issues or lost and found items to management. Assisted and provided a safe environment for students to work out. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Clean rooms completely Dedicated guest service professional with a passion for excellence an authentic service. Spot shampooing carpets or buffing tile floors when needed. Make beds, change sheets, remove and replace used towels and toiletries. Obtained the list of vacant rooms to be cleaned immediately and list of perspective cheek-outs. Assisted in the laundry department Cleaned rooms Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and locker rooms. Provided hotel residences with quality customer service. Cleaned vacant rooms thoroughly in a timely matter. chemicals per policy. Handled guest service requests/accommodations and processed credit card payment/transactions. -Document maintenance issues concerning guest rooms and public areas as needed Maintained clean, orderly, and attractive Guest rooms while following Company standards and safety/security procedures. For example, 27.4% of room attendant resumes contained guest rooms as a skill. Strip away dirty linens and towels and replace them with clean ones. Report all Replenish room supplies such as drinking glasses, writing supplies and hotel brochures. Diamond Standards. You can also become a room attendant through a traineeship in Cleaning Operations, Holiday Parks and Resorts or Hospitality. Work under minimal supervision, completing assigned tasks in a timely fashion. Perform routine duties in cleaning and servicing guest rooms and bathrooms under supervision of housekeeping manager. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems. Empty wastebaskets and transporting bio-hazardous material to proper disposal areas. Vacuum room, public areas and hallways, moving heavy furniture if needed. Collaborated with maintenance and housekeeping to Improve guest service.. Cleaned assigned rooms, inspected rooms after roomattendants, guest service, assist management when need with extra assignments. Clean rooms, hallways, lobbies, lounges and restrooms so that we meet the customer need and health standards. Restock cart at end of shift and organize the linen closet to prepare for the next day. Handle guest complaints, ensuring guest satisfaction, and report any damages or maintenance problems to your supervisor. Facilitated lines of communication with golf shop to ensure efficiency of course operations to maintain guest-friendly environment. Inspect vacant rooms for missing items, malfunctioning equipment, or damage and report Clean and disinfect sink, toilet and tub-shower, restock soap and toilet paper and provide Clean hotel rooms assist guest, work at truck stop as cashier providing customer service, ring-up purchase. Clean windows. Served 2 years, responsible for proper maintenance of guest services. Clean assigned guest units in accordance with Company standards. Respond appropriately to resident's special requests. High-energy Hotel Room Attendant focused on promoting customer satisfaction through exceptional service and maintaining outstanding hotel accommodations. Cleaned apartment buildings and common areas.-Cleaned apartment move-outs.-Fixed AC units, cabinets, fridges and ovens.-Completed snow removal. Assisted in preparing the hotel for the Grand Opening, cleaned rooms and linens. Maintained list of vacant rooms that required housekeeping attention before the arrival of new guests. Maintained restrooms and cafeteria and all common areas. Keep cart neat & clean Change bed linen, Change towels, and bring extra towels and amenities as requested. Change linen and take out trash and fill up toilet paper, towels and soaps needed for the bathroom. Organized rooms for a clean and safe environment. Complete home organization initiatives by rearranging closets and other storage areas. Clean and maintain a safe environment for kids. However, interviews BEST suggest there is some evidence of cost savings once new hires are on the job. Dust and polish furniture, equipment, and keep storage areas and carts well-stocked, clean, and tidy. Cleaned and sanitized 16 rooms and bathrooms daily according to company standards. Guaranteed positive customer experiences and resolved all customer complaints. Cleaned and buffed tile floors using industrial cleaning equipment. Clean guest rooms change and make beds clean Supplied guests with extra towels and other toiletries as needed. Assisted in laundry department Worked closely with apartment complex Apartment Housekeeper Maintained ongoing cleanliness of apartment building common areas. Empty trash, dust, vacuum, sweep, mop, and supply refreshments. 3. Provided guests with a good feeling about their stay by responding special guest requests in friendly and efficient manner. Observe linens, towels, toilet items, and cleaning supplies, using wheeled carts or by hand as needed. Place dirty linen outside of room for housemen to pick-up. Dust vacuum and scrub bathrooms and refilled amenities and supplies for guest and vacant rooms. Provide exceptional customer service as needed. Maintain clean and safe environment They use interpersonal skills to diffuse any conflict with unruly guests. Gather and empty trash, clean and polish furniture, clean windows and mirrors and vending machines. Completed overall cleanliness of facility, including rooms and common areas. Cleaned rooms and assisted with guest services. Have a positive attitude, impeccable grooming, be enthusiastic and energetic. change linen as needed Communicated guests needs to appropriate supervisors in a timely fashion. Room Cleaning. Included the daily inspection of all equipment and technologies for functionality, damages, or maintenance issues. Report any maintenance issues or safety hazards or report damage of hotel property. Monitor stock rooms and carts and designated inventories, as needed. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Change linens, make beds, clean restrooms Restock all guest room supplies, soap, shampoo etc. Refreshed the guests rooms for their nightly stay, attended to any special requests made by guests, light housekeeping. Maintained a positive attitude towards coworkers resident family members and residents. Wipe down mirrors, dressers, nightstands, picture frames, headboards, door frames and knobs. Respond to all guest-related concerns including but not limited to complaints and special requests. Replace guest amenities and supplies in rooms as well as dirty linens and replace with clean items. Follow all company and safety and security procedure, report any maintenance problems. Cleaned guest rooms to high quality standards| Responsible for prioritizing tasks| Maintained efficient time tracking. Received recognition from guests for excellent customer service. Provided great guest service and maintained a clean environment for everyone. Writing a great Room Attendant resume is an important step in your job search journey. Welcome to our course on Understanding and Strengthening Health Systems for Global Health. Clean multiple rooms within company standards. Clean bathrooms, change towels, replenish bathroom supplies. Physical mobility and stamina. Spot-cleaned walls, carpets and light fixtures. It is also important that a room attendant possess good customer service skills, such as friendliness, honesty, and the ability to communicate. Dusted any shelves, blinds, picture frames and anything else that needed dusting. Dusted and polished furniture and equipment, maintained storage areas and carts well stocked, clean and tidy. Dispose of trash, respond to special guest turn down services, as needed. Objective : Looking forward to start a new career in customer service. Respond to guest inquiries and requests in a timely fashion. No academic training is required for this role, and most Hotel Room Attendants hold a high school degree. They clean all surfaces and replace bed linens, then move on to the bathroom, where they replace the towels and clean showers, bathtubs a… Cleaned vacant rooms, hallways, lockers, and elevators. Restock supplies when needed and for retail expenses Skills Used communication to owners and staff. Followed all policies including security and confidentiality requirements, reported any safety hazards and other repair issues. Ensured that meals and drink orders were delivered and placed in a timely fashion. Supplied guests with extra towels and toiletries when requested.Informed supervisor when supplies were low. Maintained positive attitude to make customer's hotel experiences memorable and pleasant. Worked in a team environment * Provided excellent customer service, Performed upkeep of guest rooms and provided superior customer service, Complied Inventory lists, monetary transactions, Customer Service. Provide excellent customer service for company. Our... Android Jetpack, Clean Architecture & Testing Masterclass, Complete Kotlin Coroutines development course. Monitor hallways and other common areas to keep hotel neat and attractive. cleaned daily list of rooms according to company standards procedures and policies in the allotted time frame. Greet guests, change bed linens, sanitize and clean rooms, dust all room surfaces. Clean and prepare suites to upholding standards.5 diamond standards AAA standards. Replace soiled bed linens and remake beds with clean linens. Cleaned 16 to 20 rooms per day changing out dirty linen and trash. Removed trash and dirty linens from residents rooms. Replace dirty bed linens and make up beds with clean linens. Experience of working as a Room Attendant … Checked guest occupancy, verified that rooms have been vacated Replenished amenities according to the operational standards. Ability to work effectively in a place of varying levels of noise. Cleaned guest rooms changing the linens and making beds properly, cleaned baths, floors and basins. Restock room attendant cart with needed supplies. Dusted furniture, vacuumed floors, scrubbed and sanitized bathrooms, changed bed linens. Follow the guidelines for rejecting linen and terry consistent with the department program. Recognized by guest in written letter for exceptional guest service, and going above and beyond. Game Room Attendant - Part Time Resume Headline : A very ambitious, dedicated and dexterous individual who is eager to take on new challenges in both individual and group work. The skills and qualifications section of a room attendant resume decide your overall candidacy for the position. Support the room inspection program designed for Guest Room Attendants, Floor Supervisors, Executive Housekeepers and Assistant Executive Housekeepers. Maintain cleanliness and appearance of facilities; manage laundry; service restrooms and locker rooms; operate lost and found. Restocked inventory every day and organized storage areas. Empty waste baskets, empty and clean ashtrays, and transport other trash and waste to disposable areas. Replace guest amenities, linens and towels with clean items. A Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. Detail oriented, thoroughness, problem solving, strong written and verbal communication. Created a daily routine to ensure that the rooms were cleaned in a timely fashion. Graduated to VIP guest & lobby attendant for face-to-face. Clean showers, tubs, sinks, and toilet items. Interact with customers to ensure needs are met Provide great customer service to guests -Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. Stocked and cleaned storage areas as needed. Accommodated guests' requests for extra towels and toiletries. Empty wastebaskets, empty and clean ashtrays, hang draperies, and dust window blinds. Follow behind room attendants to ensure that all guest rooms are properly cleaned and restocked quickly and effectively. The bulk of a room attendant’s job consists of cleaning hotel rooms from top to bottom, both during a guest’s stay and in preparation for the next guest. Empty and clean trash cans, vacuum and shampoo carpets in rooms and hallways as required. Enrolled Passengers using geographic information and scanning certified documents Valet Services, write tickets, outer vehicle inspections. Most importantly, your room attendant resume should focus on your housekeeping skills and your ability to engage well with guests. Perform the daily cleaning of a minimum of sixteen (16) Guest Rooms in the allotted amount of time. Cleaned and sanitized guest rooms, changed linen, dust, vacuumed, and emptied waste baskets. Monitor stock rooms and carts and designated inventories, as needed. Maintain excellent guest services, responsible for cleaning, organizing and preparing suites for potential guests. Remake the bed, empty trash, straightened up bathroom if room is still occupied. Inspected rooms for safety hazards and for the operating condition. Vacuum, clean baseboards, windows, doors and bathrooms.Stock and maintain cart. Changed linens, replaced condiments, replaced toilet paper, and toiletries. Washed and folded towels/linen when help was needed in Laundry department Replenish supplies such as soap and toilet paper. Use radio communication to report or receive guest request from operator. ), Clean Rooms Support and follow company policies, legal requirements, and guidelines of the Collective Bargaining Agreement. Inspected rooms post-occupant checkout to ensure no damage or maintenance issues occurred during stay. And disinfect bathrooms empty trash dust all furniture Coordinated room status with housekeeping personnel, informed about late checkouts, early check-ins, and special requests. Cleaned tubs, showers, sink bathroom items. Maintained storage areas well-stocked, cleaned and tidy. Replenished supplies such as linens and bathroom items as needed. Write requisitions for room supplies, furniture renovation, or replacement. Maintain guest room neat, and clean Reported maintenance issues to the proper authority, checked for quality of linens in each room and resupplied them as needed. Maintained clean working environment. Performed PM Turndown service for VIP guests. Acted as a liaison that coordinated the efforts of Housekeeping, Engineering, Front Office, and Laundry. Dusted furniture, equipment, window sills, and surfaces and damp wiped same with germicidal disinfectant. Noté /5. Cleaned hotel guest rooms to AAA four diamond standard while keeping to a strict time schedule. This way, you can position yourself in the best way to get hired. Exceeded communication responsibilities with guests over the phone and in person during their stay. Provided guests with a good feeling about their stay by responding special guest requests in friendly and efficient manner. Cleaned and sanitized counter tops, work and storage areas. Place dirty linens in washer and ensure proper setting for wash cycle. Ensured that all VIP Guests rooms were in excellent condition. Delivered requested additional items to guest rooms. Inspect all areas for cleanliness and report any maintenance issues. Assist with folding in the laundry department. Stock Carts Deep Cleaning Strip Linen Remove Trash Flip Mattresses Vacuum Make Beds Dust General Cleaning. Replenish room supplies, such as drinking glasses, bathroom items. Promoted a positive image of the property to guests. Report safety hazards, repair needs, or maintenance issues to supervisor or manager. Clean rooms up to company standards and provide guests with excellent customer service skills and ammenities. Cleaned and sanitized equipment, utensils, kitchen equipment, and vehicles. Retrouvez Room attendant job vocational skills training course (upgrade version)(Chinese Edition) et des millions de livres en stock sur Amazon.fr. Bring amenities or extra towels if requested. Answered all phone calls directed to the wellness center pertaining to new members, current member questions/concerns, and employee communication. Carry lines, towels, toilet items, and cleaning supplies Promoted a positive image of the property by ensuring the cleanliness and maintenance of assigned rooms. Ability to work with little or no supervision while meeting high-performance standards. Vacuum, sweep, dust high ceiling, ventilators, light fixtures, low corners and boarder edges. Clean guests rooms and service the vacant rooms. Informed supervisor of any safety hazards. Service includes changing out dirty linen, dusting, swiffer, mop, vacuum, and replacing used items. Here's how Storage Areas is used in Guest Room Attendant jobs: Maintain linen storage areas, Guest Room Attendant cart and related equipment. Report or document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. 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